Hear From Our Clients
Testimonials
Jennifer | Mariposa
For the first time in my life, I decided to buy a home. When I began looking at homes I stumbled across Abrazo Homes. The quality of a brand new home with a warranty and a team of caring professionals, like Larry, Jaron, Brie and Mackenzie, was much more appealing to me than purchasing an older home with uncertain history. My family and I found a floor plan that would work for our multi-generational mix and we also love the location. We chose a plan in the community of Mariposa, Rio Rancho. The environment is calm, clean, safe and healing. There are no better sunsets and sunrises anywhere near the area.
Throughout the entire process, especially working with Larry and Jaron, every time I had a questions or a concern I was met with impeccable care and an immediate response. I LOVE the superior quality of the home, the location, the community and that we did not have any issues with the builder, Abrazo Homes. The process went well and even when I struggled through other difficult processes, unrelated to the builder, they were patient and always made me feel valued and appreciated. I absolutely recommend this company to anyone in the market for a home! The have unrivaled customer service and build an incredible home !
Brian
'Here's the deal... Building a home is a very complicated process. Due to regulation, safety, mat...
'Here's the deal... Building a home is a very complicated process. Due to regulation, safety, material availability, labor pool, trade scheduling, ...
Bridget | Rancho Valencia
'Everyone from Jeff to Mackenzie were amazing!! We felt valued and appreciated during the entire process. I tell anyone who is looking to buy a home about Abrazo. I can't say enough good things about our experience and I am so grateful we found them!'
Brenda
'I appreciated Sara Varga so much! She would inform me of everything as we went through the process. She was on top of everything at all times. If she didn't have the answer she would find out and relay the information to me. The color appointment was so fun, the decision making, and the ability to look at the color, etc., was exciting. It made it more real that I was getting what I wanted. After the choices and seeing it in real life was so awesome. The ability to go through multiple walk throughs was great! I have spoken to many who built their homes, and they were surprised on what I was able to do. Now that I moved in, Tim has been a blessing. When I call him about an issue, Tim is responsive and makes sure I am happy with the results. Tim is great to have as a Warranty Person. He is very dedicated to making sure the homeowner is satisfied with what Abrazo Homes has made. I really appreciate Tim. Overall, I am so pleased that I purchased my home through Abrazo! It feels like my home and I am very comfortable.'
Steve | Rancho Valencia
'Thank you so much for the house of my dreams - Jeff and Chris are wonderful to know and are ther...
'Thank you so much for the house of my dreams - Jeff and Chris are wonderful to know and are there if you need anything for your new home'
Angela
'I must say from the very first time I went to see Abrazo homes and met Larry Stapp I felt at home. Larry was with me from start to finish. I closed on my house today which of course Larry surprised me and met me at the Title Company to congratulate me in person! Abrazo has the BEST TEAM ever and I will definitely recommend them to EVERYONE I know and will meet. Thank you all for all your hard work and making our dream come true.'
Deb | Rancho Valencia
'These homes are beautiful inside and out. Well-constructed smart homes with a fabulous array of custom choices that gives your family just the house that creates a perfect home.'
Bryan | Rancho Valencia
'I try to make my Bride happy, so I gave her the home she loves. Thank you Abrazo!'
'I try to make my Bride happy, so I gave her the home she loves. Thank you Abrazo!'
Christopher | Rancho Valencia
'The Wright Family was build #4 here @ Rancho Valencia, but always #1 in the eyes of Abrazo Homes. From our AWESOME point of contact Jeff McCrea (sales) to the OUTSTANDING Design Center Team (to all who helped us out there) to the KNOWLEDGABLE Superintendent Chris Madrid, Abrazo Homes made this family of 6 dreams come true!!! Thank you Abrazo Homes!!!!!'
Jimmy
'We had a great experience with Abrazo Homes. They always answered our questions to the best of their abilities. We would recommend them to anyone who is in the market for a home.'
Amanda | Lomas Encantadas
'We love the entire team at Abrazo! WE are so excited to be a part of this company with our first...
'We love the entire team at Abrazo! WE are so excited to be a part of this company with our first home we are building! YAH!'
Vanessa | Rancho Valencia
'We have had a great experience building our home through Abrazo! Chris has built us a beautiful home and has been great with everything in the process! Thank you for everything Chris and Jeff!'
Arthur
'Abrazo Homes is an innovative builder that brings a well-built, cost-effective home that offers high end smart home features'
Eladio | Mariposa
'We like the view the most. The style of the house. The Community Center, especially the gym. Our...
'We like the view the most. The style of the house. The Community Center, especially the gym. Our neighbors. The environment. The tranquility of th...
Rochelle
'Everyone at Abrazo Homes was friendly and helpful throughout the process; very attentive to my questions and concerns. Even though you have several customers to attend to; they made me feel like a VIP! Buying an Abrazo Home was a very pleasant experience. I will definitely recommend Abrazo Homes to friends and family.'
Trent | Mariposa
'Our floor plan is perfect along with all the technology features.'
Kevin | Rancho Valencia
'It seemed like the team genuinely cared about the product were going to receive.'
'It seemed like the team genuinely cared about the product were going to receive.'
Deborah
'I love my energy efficient smart home! Mike Rock was awesome and was very helpful with anything I needed. Still is.'
Tiffany | Rancho Valencia
'I love the floorplan, & everyone I had the pleasure dealing with were very friendly & professional.'
Santiago | Mariposa
Yolanda
'Every at Abrazo Homes was professional and knowledeable. My favorite part was picking out everything and how simple and easy they made it for me. I was a bit stressed about making the right color decisions but the staff was more than helpful. I wouldn't change anything! I sit in my house now and can't believe how easy and pleasant my home buying experience was. I should of done this such a long time ago...I love my casita!'
Chantel
'I love the overall look of our home! Everyone was very friendly and worked hard to build us a be...
'I love the overall look of our home! Everyone was very friendly and worked hard to build us a beautiful home.'
Mark
'I love my first home wouldn't trade it for anything. Service was excellent if something was scheduled it was always on time.'
Jacob and Caiti
'We love almost everything about our home! Paint colors, cabinets, the layout of the house, the e...
'We love almost everything about our home! Paint colors, cabinets, the layout of the house, the exterior appearance and the front landscaping, and ...
Clifford and Michelle | Lomas Encantadas
'We love the open floor plan we chose in the kitchen/dining room/living room area. All the people were very helpful and really cared about our happiness while building the home. Couldn't have asked for a better home builder!'
Confidential | Rancho Valencia
'I'm a first time home owner and the experience was exciting and positive'
'I'm a first time home owner and the experience was exciting and positive'
Jake | Rancho Valencia
'I REALLY LIKE THE GRANITE AND APPLIANCES IN THE KITCHEN!'
Nicole | Lomas Encantadas
'Everyone at Abrazo Homes is very helpful, positive and caring!'
'Everyone at Abrazo Homes is very helpful, positive and caring!'
Keegan
'I loved that the buying process was low pressure to purchase and the small company feel.'
Corrine | Rancho Valencia
'Abrazo builds a quality home with more included features than many other builders in their price...
'Abrazo builds a quality home with more included features than many other builders in their price range.'
Neil Elsman and Elizabeth | Lomas Encantadas
'We loved the amount of options we could choose from to make our home unique and in budget. We're still shocked we got this home built for the price we did!'
Isaiah | Lomas Encantadas
'Larry Stapp our sales rep was fantastic during the whole process! He was very responsive -- exce...
'Larry Stapp our sales rep was fantastic during the whole process! He was very responsive -- excellent customer service! Jaron Oliver, the superint...
Edward and Tina
'We enjoyed the options/upgrades process. We like the larger bathroom. We appreciate the provided appliances. We enjoy the energy efficiency. We love the layout; especially the extra outlets. We enjoy the quiet community.'
Maureen
'THE STAFF AT ABRAZO HOMES IS TOP NOTCH! THEY ARE KNOWLEDGEABLE, FRIENDLY AND GO ABOVE AND BEYOND...
'THE STAFF AT ABRAZO HOMES IS TOP NOTCH! THEY ARE KNOWLEDGEABLE, FRIENDLY AND GO ABOVE AND BEYOND FOR THEIR CUSTOMERS. I AM SO HAPPY WE DECIDED TO ...
Joshua | Rancho Valencia
'Friendly and honest people to work with.'
Dennis
'I enjoyed the personal attention, quality, trust, and follow up!'
'I enjoyed the personal attention, quality, trust, and follow up!'
Kelley and Michelle
'Abrazo builds a great home. Our house is perfect!'
Jessica
'The level of customer service provided was just unparalleled compared to every other local build...
'The level of customer service provided was just unparalleled compared to every other local builder. I was never concerned that I was being taken a...
Brant | Lomas Encantadas
'Our sales rep Larry was great. And even after we have closed and lived in house for 3 months he is still always helpful! Overall we love our home.'
Brad | Lomas Encantadas
'They really worked with us to help create our vision for our home. It really does feel like home...
'They really worked with us to help create our vision for our home. It really does feel like home. There were a few items that we did not know how ...
Dolores
'Our home is very nice. And the length of time to build was unbelievably fast - our house was done before we knew it.'
Hong
'We enjoyed the experience of purchasing the house newly constructed from Abrazo Home. Everyone w...
'We enjoyed the experience of purchasing the house newly constructed from Abrazo Home. Everyone we worked with are very nice and professional. Warr...
Kent | Mariposa
'Our experience purchasing a new Abrazo home could not have been better. We did a fair amount of due diligence on the company before deciding to buy our home, and that includes reading a lot of the glowing reviews people have written about them. We were a little skeptical at all of the positive reviews, but our experience with Abrazo has shown that they were indeed accurate. Larry, Jaron, Denise, and Brie all exceeded our expectations again and again with their outstanding approach to customer service. Larry in particular has been absolutely amazing: responsive, professional, friendly, and knowledgeable, you really couldn't ask for more. While the people are what make Abrazo stand out, the homes they build are outstanding in every way. This is the fourth new home we have purchased over the years, and the quality of the materials and workmanship in this Abrazo home is head and shoulders above the others. In particular, we have been impressed at how quiet and energy efficient the home is. We can't recommend Abrazo highly enough.'
Linsy | Rancho Valencia
'We did a lot of looking around to see what was out there before we selected Abrazo, and we absol...
'We did a lot of looking around to see what was out there before we selected Abrazo, and we absolutely couldn't be happier with our choice.We start...
Maureen | Mariposa
'My spouse and I have had the pleasure to work with Abrazo homes, who built our home in the Peaks community of Mariposa in Rio Rancho. From our first warm welcome from Larry Stapp, our sales rep to the support we have received from Denise on the Service team, everything went very smoothly. We chose Abrazo for the detailed build and design that was included in the base price. We are very pleased with our appliances, the quietness of our home and the other amenities that were included. We worked with Bri at the Design Center to add our own touches and she was very helpful in assisting us with colors, textures and the overall design of the interior. Jaron, our building supervisor, is VERY knowledgeable about the Abrazo product and was always on hand to answer any questions/concerns we had.
As with any building project, there were a couple of delays, but these were very minimal. Larry communicated with us weekly if not more frequently. He was readily available when we would 'drop in' to look at the progress, making time to join us to view our home.
This is the second home we have built in our lives, and compared to our first home, this process was so easy. We attribute this to the Abrazo team. They are honest, willing to help in any way, responsible and accountable. We would highly recommend them.'
Sean | Mariposa
'This was honestly a completely different type of buying experience. Prior to working with Abrazo...
'This was honestly a completely different type of buying experience. Prior to working with Abrazo, making a purchase has always been a 'me vs them'...
Francis | Mariposa
'The Abrazo team was great from the start. The response with brochures etc. came quickly and an appointment with a sales rep was scheduled. We had the pleasure of working with Larry Stapp. His honesty, professionalism and knowledge helped make our decision. With coordinating efforts from Larry, Brie, Jaron, Denise and others purchasing our home from miles away was made easier. We did run into some 'uncontrollable' snags towards the end (weather, contractors, inspections) but that is to be expected when you build a home. At all times, the team was always 'on top of things.' We are very pleased with our home and look forward to settling into the community.'
David and Jennifer | Mariposa
'We want to give a major shout out to Abrazo homes and especially their sales representative Larr...
'We want to give a major shout out to Abrazo homes and especially their sales representative Larry Stapp and construction supervisor Jaron Oliver. ...
Terry | Mariposa
'5 Star Experience building our home as well as warranty service since we moved in. The team at Abrazo is great to work with, allowing many of our ideas to be incorporated into the house. Sales (Larry) and superintendent (Jaron) spent a lot of time making sure we understood the contract, construction timelines and features of our home. No hesitation in recommending Abrazo for your new home!'
Dona | Mariposa
'Our journey to an Abrazo home began in Alaska. We were planning on retiring and looking for warm...
'Our journey to an Abrazo home began in Alaska. We were planning on retiring and looking for warmer climes. My wife is from New Mexico so the Land ...
Roberta | Rancho Valencia
Our entire experience with Jeremy, Brie and Seth were nothing short of spectacular! They were with us every step of the way. From weekly video updates to being able to walk the property at a moments notice; their customer service is second to none.
After we moved in we had a few very minor problems and they were fixed within a day to 2 days. The only major problem we had was rectified within a week and came with a thousand apologies. I would recommend Abrazo to anyone building a home in the Rancho Valencia area.